📬 Create Mailbox, Alias & Groups

Set up user mailboxes, assign alternate email addresses (aliases), and create groups to streamline communication and access control within your Microsoft 365 tenant.

1️⃣ Create a Mailbox

1. Sign in to admin.microsoft.com
2. Go to Users > Active users
3. Click “Add a user”
4. Fill in user details, username and domain
5. Assign a product license (e.g., Microsoft 365 Business Standard)
6. Finish by setting a password and clicking “Add”

2️⃣ Add an Email Alias

1. Go to Users > Active users
2. Click the user’s name
3. Under Mail, choose Manage email aliases
4. Click + Add an alias
5. Enter the new alias (e.g. `info@domain.com`) and save

3️⃣ Create a Group (Distribution or Security)

1. Go to Teams & Groups > Active teams & groups
2. Click “+ Add a group”
3. Choose group type:
   • Distribution: For group email addresses
   • Microsoft 365: For shared collaboration
   • Security: For permission assignments
4. Enter group name and email ID (e.g. sales@domain.com)
5. Add members > Click Create group