👥 Managing Users and Devices
As an admin, you can manage user accounts, assign licenses, reset passwords, and control access to devices via Microsoft Intune. Here's how.
👤 Manage Users
Add a User
- Go to admin.microsoft.com
- Navigate to Users > Active users
- Click “Add a user”
- Enter name, username, and assign product license (e.g., Microsoft 365 Business Basic)
- Set temporary password (auto-generated)
Reset a User’s Password
Go to Users > Active users → Select the user → Click Reset password.
Assign or Remove Licenses
Select the user → Choose Licenses and Apps → Modify license assignments → Save changes.
📱 Manage Devices
Using Microsoft Intune
- Go to Microsoft Endpoint Manager
- Sign in with Global Admin credentials
- Click Devices to view enrolled mobile/PC devices
- You can block, wipe, or retire devices remotely
Mobile Device Management (MDM)
Enable MDM policies to enforce device compliance (PIN, encryption, app protection) for iOS, Android, and Windows.
💡 Pro Tip:
Regularly review inactive users or devices for better license optimization and security hygiene.
Need Help?
ShivCloud experts are here to assist with advanced configurations. Email us at support@shivcloud.in or call +91-8447596066.
Last updated: July 2025